There is a lot of info on this page to help give you the clearest picture of how this all works, so please take the time to read it!
Tier Information (Ask for further details)
Display - 2 Step shading. Wet blending and glazing, 3 or more color highlights. These miniatures look great up close and on the table! Techniques included frequently at this tier include airbrush, glazing, layered highlights, hue shifting, colored shadow, standard object source lighting. You can think of these as Wheeler tier without Non-Metallic Metal and other advanced techniques. Great quality, just a faster paint!
Wheeler - These are premium Display level paint jobs with free-hand work, non-metallic metal and other advanced techniques available. This level is suggested for those who want me to have artistic freedom of technique and use all of my skill set, getting the most out of your miniature. Techniques available at this their include everything at Display level, full detailing, premium object source lighting, non metallic metal, color shift metallics, free-hand work and hue tinting.
Box Art - (Any Commercial Project or Above Wheeler) For any paint jobs for companies, Kickstarters or commercial work. This is above Wheeler level work, where I can work with you to do promotional video content, instructional material creation and more. Pricing includes full commercial use licensing of the artwork. For private collectors, this level is competition level painting and price varies per project.
YOU ARE NOT BUYING A PRODUCT “READY-MADE” FROM A STORE, NOR ARE YOU PAYING FOR A SERVICE, YOU ARE PAYING FOR ART.
ALSO PLEASE KNOW I HAVE A 0 TOLERANCE POLICY ON COPYING OTHER COMMISSION ARTISTS. I REFUSE TO COPY IDENTICALLY ANOTHER ARTIST’S PAINTJOB. IF YOU WANT SOMEONE ELSE’S WORK, HIRE THEM. I WILL USE ANY AND ALL ARTWORK, OTHER PAINTJOBS, ETC FOR INSPIRATION - BUT I WILL NOT COPY. I HAVE NO ISSUE COPYING A COLOR SCHEME / BOX ART FOR GAMES LIKE WARHAMMER, INFINITY, CMON STYLE BOARDGAMES ETC - JUST NOT OTHER COMMISSION ARTISTS.
I am a full time commission artist working with usually about 15-20 bookings at a time. I work on commissions Monday-Friday 9am-6pm. Between 1pm-3pm I am usually busy with live stream. Communication happens on Tuesdays and Fridays (info on that below). For a commission quote I just need to know the exact minis you want painted and what tier, with any other information. That is the easiest way to request a quote.
For example :
Hello! I would like all miniatures from Gloomhaven painted to Display quality with no basing!
For example :
Hey! I have 2 Heroforge miniatures I would like painted to Box Art quality, however I won’t know the color schemes for about 2-3 weeks, I am just wondering what that would typically cost.
ASSEMBLY + CLEANUP + BASING
If you do not pay for assembly ($3 per standard 28mm mini with some exceptions), I will spend about 5 minutes maximum to fix any glaring errors or mold lines on a specific mini. If you pay for assembly, this doesn’t include perfect gap filling, mold removal, conversions, magnetization etc - you will need to identify what you are looking for which will increase the price. Basing is available at $3 per standard 25/35mm base with earthen texture + grass tufts. Basing quotes can be much cheaper in bulk etc, so just ask! I can do basic Green Stuff texture matching and filling but I do not offer actual sculpting or magnetization sculpting etc. Some magnetization is easy, but I rarely, rarely, will do it.
PAYMENT + SHIPPING
Clients pay a 50% non-refundable deposit up front, the rest on completion and shipping both ways. I do not purchase anything related to the commission, if you need to purchase goods, have them shipped to me. If you are unable to ship within 3 business days of booking a deposit (unless we discuss otherwise) any quoted delivery time is no longer set, delivery will be determined on arrival of the miniatures. I always recommend clients buy foam trays for shipping and storage for most miniatures, if you opt to not purchase foam trays etc I will use very basic packing materials, but this will increase the likelyhood of breaks / wear and tear potentially. I always suggest GAME PLUS foam trays ($8ea) available most places online and at your FLGS! We can discuss protecting your minis further once I know what you want painted!
After booking, communication happens usually on Tuesdays and Fridays, so that is when I will reply to most questions / updates etc. I had to put this practice into place after realizing how much time I spend talking daily to clients, students and just random questions messaged to the Facebook page or emailed directly. Being a “one person show” makes it very difficult to juggle all of the work and random communication, sorry! I reach out to clients usually with questions, updates or a headsup towards completion. Work on commissions usually happens right before the delivery date depending on the project, meaning even if you book months in advance and decide to ship your commission out early, it will in fact be sitting untouched until it gets to the part of the que where the work begins - this means there are no WIP updates or anything of that nature until work actually begins.
POLICIES TO KNOW
DELAYS - Delays happen. They are totally unpredictable. On average during peak bookings (if I am sitting on 20 or so projects) even tiny little setbacks from 5 or so projects will end up extending everyone’s deliveries after them. Please be patient. If you reach out asking for an update and I give you an updated estimate, problems can still happen after that! Please be patient. I am very transparent in the process and I care about my work, the last thing either of us would want, especially you, is me rushing. Time is not of the essence on any commission or project unless specifically agreed to by MPS at the time of booking. If you have a hard delivery date due to an event or whatever, we will be in very close communication as those dates approach, so don’t worry there.
WHEN FINAL PAYMENT IS DUE - 7 DAY PAYMENT CUTOFF- Most clients pay the final payment within 24 hours or less of completion + pictures being sent in order to get their commission in the mail! That being said, your final payment should never be a surprise, however without any form of communication with me after it’s time for you to pay, your miniatures / commission will be assumed abandoned and I will take ownership of all materials of yours under my possession. Again, this is after 7 days of NO communication between us at all, which really is impossible in any situation other than someone running off on the bill.
CHANGES - When images of a completed project / miniature / etc are shown to you, every project can have up to 5 hours of free changes. What this means - Let’s say you give me different inspiration to paint something, it could be artwork, other paint schemes etc, you may want a small tweak at the end. (“Could you try and make that green instead of blue?”) Your responsibility as a client is to give me as much information as possible up front before the work begins to get the paint result you would like. If you book 60+ miniatures for example, even small changes that take about 10 minutes each would add 10 hours of work for free. That isn’t economically viable for me. In the instance your commission incurs more than 5 hours of free changes, I will inform you immediately and will begin the pricing on all of your potential changes, 50% of which will be due up front before that change work begins. (Think of it as a new deposit, with the other 50% being added to your final payment) This policy exists to keep project turn around times accurate and to stop clients from being able to take advantage of my nice-ness at the expense of other clients.
CHANGE FEE - If you downgrade - upgrade - or otherwise make substantial changes to your commission, your delivery time is no longer set and will be determined on the additional changes being made. An additional $100 Change Fee will be added due immediately to your commission. This policy is to ensure my timing and booking procedure is not interrupted by changes in budget, etc, meaning please consider carefully your commitment to a certain price and project tier. A change fee is required not for painting changes as mentioned above, but in the instance you’d rather have a different game painted instead of something you’ve paid a deposit on, downgrade to a lower tier to save yourself money, add on more minis to a commission etc.
CANCELLATION (from client) - If you cancel your commission at any time, you will be required to pay return shipping. It is agreed upon that for consideration of my time and effort invested thus far into the project, that I will assess a final invoice for time and effort invested including your return shipping amount.
CANCELLATION (from me) - If a problem occurs between the two of us for whatever reason and the issue cannot be corrected courteously, it is agreed upon that for consideration of my time and effort invested thus far into the project, that an amount of liquidated damages equivalent to the initial 50% down deposit will be deemed earned by Mini Painting Studio. MPS will then mail you back all miniatures in their current state with shipping being covered by MPS. Both MPS and the customer agree that this 50% down deposit being retained by MPS is reasonable based on it being extremely difficult to calculate precisely the amount of labor and time involved in the commission thus far. This is a last resort in place for my own protection after a couple bad experiences over the last few years and is ultimately always up to my discretion to make this final decision. (Put simply, I send your stuff back, I keep the deposit, you no longer owe the remaining 50%)